Who is an information assistant or officer in rail transport and what do they do? The information officer in rail transport provides information to passengers about times and destinations of trains and other rail services.
What are the activities of the information assistant or officer in rail transport? Offers passengers information and advice about the most convenient railway connection to a desired destination.
Where is it done and under what conditions? At information points behind counters in offices within the railway station building.
What tools/equipment do they use? A computer system programmed to call up the desired connections between railway stations.
What do you need to succeed? You need on the job training, accuracy, concentration, and the ability to deal with people.