Who are they and what do they do? A travel courier ‘s duty is to supervise the process of domestic and foreign tours or similar events, and to provide their participants with information, advice and other services.
What are the activities of the job? Accompanying domestic tour groups on their trips – organising and accompanying tour groups abroad and giving a qualified commentary and responses to inquiries (in particular, so called adventure tours) – checking tour participants are there and at its individual events – providing complete programs for the tour participants, incl. purchasing admission tickets, passenger tickets, restaurant reservations, group payments in restaurants, etc. – discussing possible special requests of the tour participants or the problems that may occur with hotel employees, or wherever the group is accommodated – solving the problems that emerge during tours (e.g. thefts, sicknesses, loss of travel documents, unbooked reservations, etc.), incl. the necessary proceedings with local authorities, police, hospitals, insurance companies and other institutions – making decisions in case of necessary program changes – providing necessary interpretation – negotiations with foreign partners – providing additional services to participants of the tour (e.g. boat trips) incl. their purchases and bills (in foreign currency) – material and financial supervision of the tours – organising and accompanying foreign tour groups in the your own country and giving a qualified commentary and interpretation, along with other organisational activities is the work of a travel courier.
Where is it done and under what conditions? Outdoors in towns, recreational centres, the countryside, inside national landmark sites, on a bus etc. Changing weather conditions, work outside regular working hours and long periods away from home must be expected.
What tools/equipment do they use? The spoken word with the occasional use of a microphone and regular use of mobile phones etc.
What do you need to succeed? You need to have successfully completed a special secondary level training course, have a knowledge of foreign languages, ability to deal with people, exercise authority, show reliability, a good memory, organisational ability, and be able and willing to learn continuously.